Netlings guarantees a 100% refund for the following reasons:
Your order cannot be completed.
Your request to cancel the order is received before the order is started.
You are not satisfied with the quality of the code or service.
You are not satisfied with the result, when reviewing the theme on our test server.
In order to invoke this guarantee, you must first explain the reasons for this decision in a manner such that Netlings can learn from them. Once the guarantee is invoked and you have been refunded, you have no rights on the files and code created by us for the project and so it should not be used by you in any form on production site.
Netlings don't charge anything extra for fixing issues. An issue is an error or bug which needs to be fixed. Anytime you find an issue within the scope of work we did on the project, you cna le t us know and we will fix it free of charge.